Terms and conditions

Welcome to Bob's Auto Services (“we,” “us,” “our”). These Terms and Conditions govern your use of our website https://bobsautoservices.com and services, including SMS notifications. By accessing or using our website and services, you agree to comply with these Terms and Conditions. If you do not agree to these terms, please do not use our services.

1. Acceptance of Terms

By using our website and services, you agree to these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms. You represent and warrant that the information you provide to us is accurate, complete, and up to date.

3. SMS Notifications

Purpose of Messages

By opting into SMS notifications, you agree to receive messages related to:

  • Order updates
  • Service-related notifications

Consent and Call to Action

  • Opt-in consent is required to receive SMS communications.
  • By providing your phone number, you agree to these terms and confirm that you are the authorized user of the phone number provided.
  • Consent to receive SMS notifications is not a condition of purchase.

Message Frequency and Fees

  • Message frequency varies depending on your interactions and preferences.
  • Standard message and data rates may apply based on your mobile carrier plan.

Opt-out Instructions

  • To stop receiving SMS messages, text STOP to the message thread.
  • You will receive a confirmation message indicating that you have successfully unsubscribed and no further messages will be sent.
  • To resume receiving messages, text START to the message thread.

Privacy and Data Protection

  • Your phone number and opt-in consent data are securely stored and used only for SMS communication purposes.
  • We do not share, sell, or rent SMS data to third parties.

Support Contact Information

For assistance, you can:

Updates to SMS Policy

  • We reserve the right to modify this SMS policy. Changes will be updated on our website, along with the effective date of the revision.

4. Orders and Payments

All orders placed through our website are subject to acceptance and availability. Prices are listed in USD, and applicable taxes and shipping fees will be calculated at checkout.

5. Returns and Refunds

Please refer to our Returns Policy for information on returns, exchanges, and refunds.

6. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our services.

7. Governing Law

These Terms are governed by the laws of the State of Texas, USA. Any disputes will be resolved in the courts located in Texas.

8. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review these Terms periodically to stay informed of any changes.


9. Contact Us

If you have any questions or concerns about these Terms, please contact us:

  • Email: [email protected]
  • Phone: +888-811-2959
  • Address: 26536 Ruether Ave Ste 610 Santa Clarita, CA 91350

SMS Services Policy

At Bob's Auto Services ("we," "us," or "our"), we are committed to providing a clear and transparent SMS service experience. This section of our Terms and Conditions outlines the terms and conditions under which you may opt in and opt out of our SMS services, in compliance with the TCR (The Campaign Registry) Guidelines and relevant laws. By providing your phone number and opting in to receive SMS messages, you consent to the practices outlined below.

1. How to Opt-In

You may opt-in to receive SMS messages from Bob's Auto Services through the following methods:

  • Verbal Consent: During a conversation with a representative.
  • Online Form: By submitting your phone number on our website and checking the box to consent to receive SMS communications.

By opting in, you agree to receive SMS communications, including but not limited to order updates and transactional notifications related to our products and services.

2. Opt-In Confirmation Message

Upon opting in, you will receive an initial confirmation message. This message will confirm your subscription and provide instructions for opting out or receiving assistance.

Opt-In Message:
“Thank you for opting into SMS messages from Bob's Auto Services. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.”

3. How to Opt-Out

You have the right to opt-out of receiving SMS messages from us at any time. You can opt out of our SMS service using any of the following methods:

  • Reply to Any SMS Message: Reply "STOP" to any SMS message you receive from us.
  • Call Toll-Free: Call +888-811-2959
  • Email: Email us at [email protected] to request removal from our SMS list.

Opt-Out Message:
“Thank you for opting out of SMS messages from Bob's Auto Services. You will not receive any further SMS communications. To opt back in at any time, reply START.”

4. Help Message

For assistance with your SMS subscription, you can reply with the keyword “HELP” or use any of the following methods to contact us:

Help Message:
“Thank you for contacting Bob's Auto Services. For immediate assistance, please call +888-811-2959 or visit www.bobsautoservices.com. Message and data rates may apply.”

5. Standard Messaging Disclosures

To ensure transparency, our SMS messages will include the following disclosures:

  • Message and data rates may apply, depending on your carrier and mobile plan.
  • Message frequency may vary based on your interactions with us.
  • You can opt out at any time by texting “STOP.”
  • For help, reply “HELP” or visit our Privacy Policy and Terms and Conditions pages.

6. Sharing of Information

We respect your privacy. Your phone number or SMS opt-in information will not be shared with any third-party or affiliate company for marketing purposes. We do not sell, rent, or lease your phone number or personal information to any external parties. Your information will only be used for sending you transactional SMS messages related to Bob's Auto Services services, such as order updates, shipping status, and account-related notifications.

7. Message Frequency

The frequency of SMS messages may vary based on your interactions with us. You may receive updates related to order status, service-related notifications, and other transactional communications relevant to our services.

8. Legal Compliance

Bob's Auto Services is fully compliant with the Telephone Consumer Protection Act (TCPA), Cellular Telecommunications and Internet Association (CTIA) guidelines, and The Campaign Registry (TCR) guidelines regarding SMS communications. By opting in, you confirm that you have read and understood these terms and that you provide express consent to receive SMS messages.

9. Contact Us

If you have any questions or concerns regarding our SMS services or need help managing your SMS preferences, please contact us at:

By opting in to receive SMS messages, you acknowledge that you have read, understood, and agreed to this SMS Services Policy, as well as our Privacy Policy and Terms and Conditions.

Final Note

By using our website or services, you confirm that you understand and agree to all the terms outlined in our Terms and Conditions and SMS Services Policy.